🛡 Safe Gaming

barmar99 — Responsible Gaming Policy

Gaming is a form of entertainment. At barmar99, you have access to tools, limits, and support to manage your gaming yourself.

Safe and Responsible Gaming
OUR COMMITMENT

Putting our players' wellbeing first

barmar99 is committed to ensuring players in Myanmar can play safely and enjoyably. We recognise that gaming brings both entertainment and the possibility of financial loss at the same time. That is why we provide every player with tools to clearly monitor their own gaming habits and take immediate control whenever needed.

Viewing gaming as a way to earn income is a misconception. Only play with money you can afford to lose, and always play for entertainment alone. If you feel you are losing control, contact barmar99's support services straight away without hesitation.

21+ only — Registering an account and playing at barmar99 is for players aged 21 and above only. Gaming by underage individuals is strictly prohibited.

21+ Only players aged 21 and above are allowed to play
RESPONSIBLE TOOLS

Tools to self-manage your gaming

With the tools barmar99 provides, every player can manage their own gaming habits.

Deposit Limit

You can set a daily, weekly, or monthly deposit limit. Lowering a limit takes effect immediately, while raising a limit requires a 24-hour notice period.

Session Time Limit

You can set in advance how much time you spend playing each day. Once the set time is reached, you will be automatically logged out of your account.

Temporary Break (Time-Out)

If you want to take a temporary break from gaming, you can set a Time-Out period from 24 hours up to 30 days. During this period, you cannot log in to play or make deposits.

Self-Exclusion

If you want to stop gaming completely for an extended period, you can apply for Self-Exclusion. You can close your account for 6 months to 5 years, or permanently. Your account cannot be reopened before the period ends.

Gaming History Review

You can check a record of your play time, amounts wagered, and losses by period in your account settings. This helps you understand your own playing patterns.

24/7 Support Service

If you have concerns about your gambling, you can reach us 24/7 via Live Chat in Burmese. Feel free to speak openly — there is nothing to be afraid of.

WARNING SIGNS

Signs that gambling is becoming a problem

If any of the following questions apply to you, it is a sign that you should seek help.

  • Do you find yourself continuing to play to chase back money you have lost?
  • Have you spent more money than you intended to when you started playing?
  • Have you tried to stop gambling but felt unable to?
  • Have you hidden your gambling from family or friends?
  • Have you borrowed money or sold belongings in order to gamble?
  • Do you feel depressed, restless, or angry on days when your gambling goes badly?
  • Has gambling caused you to neglect your work or family responsibilities?

If one or more of the above questions apply to you, you may have a gambling problem. You can contact barmar99's Live Chat service right away and apply for Self-Exclusion.

STEP BY STEP

How to use the control tools

01

Log in to barmar99

Log in to your account and open Account Settings. You will find all responsible gaming tools under the "Responsible Gaming" section.

02

Choose a limit

Deposit Limit, Session Time Limit, or Time-Out period — choose the limit you need and set the amount or duration.

03

Confirm and it takes effect

Note that some limits take effect immediately while others take effect after 24 hours. Reducing a deposit limit will take effect immediately.

04

Self-Exclusion — longer-term protection

To apply for Self-Exclusion, contact us via Live Chat. Our Customer Support Team is available 24 hours and will assist you in Burmese.

AGE PROTECTION

Age 21+ verification and child protection

To open an account at barmar99, you must be 21 years of age or older, and age verification must be completed using your National Registration Card (NRC). Registration and play by anyone under the required age is strictly prohibited.

Parents and guardians — install parental control software on your computer or mobile phone so your children can use the internet safely. You can use content filter software to block gambling sites. Keep your account login details — Login ID and Password — stored securely where children cannot access them.

What parents should do

Keep your account login details completely hidden from children. Set a screen lock on your phone and computer.

barmar99's commitment

Every player must pass an age verification check. No deposits or play are permitted until this is completed.

GET SUPPORT

How to get help

If you think gambling is causing you problems, do not face it alone — contact the barmar99 Customer Support Team. Our team can offer fair, impartial advice.

Live Chat 24/7

You can reach us immediately in Burmese. Whether it is stopping play, setting limits, or Self-Exclusion — we are here to help.

Contact by email

For detailed matters or Self-Exclusion requests, you can send an email to [email protected].

Do not keep playing to chase back money you have already lost. If you find you can no longer stop on your own, remember that this is the time to seek help.

Keep gaming as fun

Play with confidence at barmar99 — set your own limits and keep your gaming habits healthy.

FAQ

Responsible Gaming — Questions & Answers

Registering and playing at barmar99 is for people aged 21 and above only. Age verification using your National Registration Card (NRC) is required during sign-up. Those who do not complete verification will not be allowed to play.

If you want to lower a limit, it takes effect immediately. If you want to increase a limit, a 24-hour notice period applies before it takes effect. This protects players from making limit changes that could harm them in the heat of the moment.

During a Time-Out period, you cannot play or deposit. However, you can still withdraw any funds already in your account. Withdrawals are not restricted — players can safely access their money.

You cannot request to reopen your account until the Self-Exclusion period has ended. After the period ends, contact Customer Support if you wish to reopen — they will not reopen it immediately, and will provide guidance to help prevent further problem gambling.

Stop playing immediately and contact barmar99 via Live Chat. Our team is available in Burmese, 24 hours a day, and can process Self-Exclusion right away. Do not convince yourself that things will get better — address the problem immediately.

Go to the Gaming History section in your barmar99 account settings. You can review your play time, games played, deposits, and withdrawals by date range, giving you a clear picture of your playing habits.
EXPLORE

Play safely at barmar99